Our privacy policy
Last update: 05.03.2025
In the points and sub-points below you will find all the necessary information regarding privacy. It
explains how we handle the data, what we store and more.
Users may contact us by e-mail to
request a copy of the information we have on file or to have it deleted.
Data Security
All data is stored on our own servers, accessible only to members of our administration team. Our use of
self-developed or open source programs ensures transparency and accountability.
Just to let you know, we don't use any kind of tracking in our systems. Some pages, like the hosting
dashboard or our Baxi dashboard, use cookies to save the login session so you don't have to log in again and
again.
Baxi
In order to provide the services of Baxi, some information is required for processing. The amount of
information required depends on the activated system on the respective guild.
Purely hypothetically, if all Baxi systems are activated, the following data will be processed:
- User ID and name
- Guild ID and name
- Message ID and content
- Attached files
Please note that we only store the data that we need to provide certain services. Here is a list of the data we store:
- Attached files - Only images that are sent in a channel in which global chat is activated are saved. This is necessary to be able to display the sent images permanently in the global chat. This is possible because we upload the images to our servers with a randomly generated link.
- Chat filter logs - If the chat filter deletes a message, this is entered in our database. This entry includes the name of the user, the message content, the server name and all IDs (messageID, userID, guildID). This is necessary to be able to retrieve the data on our website.
Baxi works 100% independently, without passing on data to third parties. We are aware that we have access to a lot of information. As privacy is important to us, all Baxi systems work 100% on our own servers without external help and have been developed in-house and are also publicly available on github.
SkyFire
Furthermore, we try to safeguard your privacy with our Skyfire hosting services. However, in order to ensure
compliance with our hosting policies, we reserve the right to conduct random audits of our customers'
servers. Please refer to the Terms of Service for more information. We conduct random audits of our servers
to verify compliance with our internal policies and applicable laws.
When we monitor the status of our servers, the relevant information is displayed in the activity logs.
Please refer to the dashboard in the server view for further details. The activity logs allow you to view
the identity of individuals who have accessed your server and the date and time of each access. In the event
of a violation, the server will be subject to suspension, and you will receive notification via email. In
accordance with the nature of the violation, the server may be deleted or temporarily suspended until the
situation has been resolved.
The following team members have been granted access to the customer server:
- Red_wolf2467 - redwolf2467@avocloud.net
- Onako2 - onako2@avocloud.net
Minecraft
We run several different Minecraft servers. All of them are operated via Paper. All standard information is
stored on our servers, just like any other.
We use custom anti-cheat software on our servers called “IAC” (illegal anticheat), which is developed by
onako2.
AvoFilter - Plugin
Our Minecraft plugin “AvoFilter” sends every message that is sent on your server to our self-developed
backend server SafeText
, which is also available on GitHub as an opensource project.
NO data or requests are stored. The backend server keeps the necessary data in working memory until the
request has been completed and then deletes it again.
You can enter your own SafeText server data if you don't want to use the standard server.
SafeText Server
The SafeText server provided by us is a program developed by us to access a global user blacklist or to check text for bad words. Here are some brief points regarding data protection:
- We do not store any information about the content sent, such as messages, ... . All information will be deleted after the request has been processed.
- The communication between API client is secured with https & HSTS.
- The code of the program can be found on github to provide more transparency.
Finally, we would like to say that we try to develop as much as possible ourselves, and only use open source
software where possible.
We at avocloud.net do not give away, sell or share any of the data
we process or collect.
ToS
Last update: 11.12.2024
Here, you will find the rules you must follow when using our systems.
General
In case of violation, we reserve the right to exclude you from our systems and services without prior notice.
- Please note that our systems may not be used for any illegal or harmful purposes. This includes:
- Any projects or activities that violate the laws of the operator (Austria) or the user.
- Any activities that cause harm to us, the operator, other individuals, users, companies, or third parties.
- Please do not exploit any errors or bugs in the system; report them to us immediately.
- As a user, you are responsible for the data you share, whether intentional or unintentional.
- Exploiting grey areas or loopholes is strictly prohibited.
- Circumventing bans or other penalties, such as time-outs, is strictly prohibited.
Baxi
Baxi is our Discord bot. There are specific rules that both users and server operators must follow.
- Baxis systems may not be used for purposes that violate the general rules mentioned above or applicable laws.
- You are not allowed to pretend to be Baxi, create a copy bot or pretend to be the developer of the bot.
- Please be advised that we cannot accept liability for any damage caused by bugs or similar issues with Baxi. Nevertheless, we will try to identify the issue and implement a solution.
SkyFire
SkyFire is our hosting service, which provides complimentary servers for MicroServers such as Java servers, uptime monitoring servers, and more. Failure to comply with the aforementioned terms may result in the suspension or deletion of your server and/or your account.
- It is strictly prohibited to host illegal programs that violate the law, cause harm to other individuals
or businesses, or contain malicious software.
Please be advised that any violation of this rule will result in the immediate deletion of your server and the suspension of your account. - It is not permitted to sell our servers. Please be advised that you are not permitted to earn money through our services.
- It is not permitted to exploit any bugs in the server software. Please report any bugs or other problems to us immediately.
SDS
Last update: 11.12.2024
This section provides additional details about the services we deem most important.
General
Here, you will find general information that applies to all of our services.
- It should be noted that the availability of our services is not guaranteed on a continuous basis. Periods of unavailability may occur due to the occurrence of errors, the necessity for maintenance, or other unforeseen circumstances.
Baxi
- We reserve the right to exclude users or entire Discord servers from Baxi's systems if they violate the rules or do not adhere to the guidelines.
- The decision to cease work on the Baxi or to take the bot offline can be made at any time.
SkyFire
- We also reserve the right to discontinue our SkyFire service and shut down all associated servers. This may occur for a variety of reasons. If we decide to discontinue this project, we will notify you in advance and provide sufficient time to back up your data.
DRR
Last update: 15.12.2024
Please be advised that the following rules must be adhered to on our Discord server. Failure to comply may result in a temporary or
permanent suspension of your access.
These rules also apply to our global chat, which is operated by our
Discord bot Baxi!
Peaceful Interaction
- Treat all members with respect and kindness.
- No harassment, discrimination, or hate speech of any kind.
- Avoid personal attacks or inflammatory comments.
No Spamming
- Spamming messages, images, or links is prohibited.
- Please refrain from excessively repeating the same message in a short time.
- Avoid mass tagging others without reason.
NSFW and Offensive Content
- Explicit or NSFW content is strictly prohibited.
- No sharing of inappropriate or offensive material in any form (e.g., images, links, or messages).
- Respect everyone's boundaries and preferences.
No Self-Promotion or Advertising
- Do not promote the channels, servers, services or products of yourself or others without permission from the server team.
- The passing on of referral links or the advertising of other servers is not permitted.
Respect Privacy
- Do not share anyone's personal information without their consent.
- Respect others' privacy and do not engage in doxxing or any harmful behavior.
Follow Channel-Specific Guidelines
- Each channel has a specific topic, so please keep messages relevant to the channel's purpose.
- If you're unsure about where to post, ask a mod for guidance.
Listen to Staff
- Respect the decisions and instructions of the server moderators and admins.
- If you have concerns about a decision, address it politely and privately with the staff.
No Cheating or Exploiting
- Do not use cheats, hacks, or exploits that disrupt the server’s activities or environment.
- Engaging in unfair practices or cheating is grounds for a ban.
German or English only
- Please use only English or German on our entire server, whether in talks or in text channels.
- Let's keep the community fun and welcoming for everyone!
No Trolling or Disruption
- Avoid trolling, disrupting conversations, or creating unnecessary chaos.
- Let's keep the community fun and welcoming for everyone!